Frequently Asked Questions
Welcome to the Burns Chevrolet FAQ section! Here, you’ll find answers to the most common questions about our Chevy dealership near you, vehicles, services, and more. Whether you’re curious about our latest models, Chevrolet financing options, Chevrolet service procedures, or dealership policies, we’ve got you covered.
Our Rock Hill, SC Chevy dealership is dedicated to serving our community through knowledgeable sales service, trusted finance help, and expert Chevrolet service near you. Whether you need a Chevy oil change or you’re looking for Chevrolet parts near you, we’re here to help. Ask our team about oil change coupons, too, to save a little on your tune-up!
Our goal is to provide you with all the information you need to make your experience with us as smooth and enjoyable as possible. If you have any questions that aren’t answered here, don’t hesitate to reach out to our friendly team — we’re here to help!
Dealership FAQs:
Q: Can I sell my car here even if I’m not buying a car from you?
A: Yes, we accept vehicles regardless of your plans to buy from us or not. We will either give you a cash offer or you can put it towards the total of a new vehicle from our inventory! Click here to get started.
Q: Do you have any cheap Chevy lease specials or deals for my college daughter?
A: We have a great selection of lease deals to choose from. The Chevrolet College Program entitles eligible college students, grad students, and recent grads to a special offer on a new Chevy vehicle, like a new Chevrolet Trax or Chevrolet Equinox for sale, plus a 90 day payment deferral.
Q: Do you offer military discounts?
A: Yes! Chevrolet is honored to support those who serve our country by providing the most inclusive military offer from any car company. Eligible military personnel can receive special offers on our vehicles, OnStar services, and Sirius XM packages.
Q: Can I buy a car online?
A: Yes! You can use our Skip the Line Buy Online tool found in our inventory. We have a wide variety of Chevrolet SUVs, Chevrolet Tahoes, Chevrolet Silverado 1500’s for sale, and so much more for you to choose from.
Q: What should I look for when test driving a car?
A: We recommend making a checklist that includes but is not limited to comfort, functionality, and technology, as well as overall driving experience. Creating a list of things to make note of when test driving a car, will help you get a better sense of whether the model matches your driving style and buying criteria when you visit your Chevrolet dealer near you.
Q: What is the difference between buying and leasing?
A: Monthly payments tend to be cheaper with a lease than when financing a car because leasing pays for the depreciation of the vehicles versus the price of the vehicle itself. Leasing a car is like renting it for a fixed term, while you make monthly payments then return it at the end of the lease. Buying a car means you finance the vehicle with the help of an auto loan. Talk to our auto finance center to see if leasing or buying is better for your budget and ask about our Chevy specials and lease deals.
Q: I’m in the market for a new car but I’m not sure which vehicle is best for my lifestyle. Can you help?
A: Yes! Not only is our sales team trained to help buyers find the perfect fit, but we also have a section on our website dedicated to vehicle reviews and competitor comparisons to help guide buyers. Feel free to check those out or contact our team for assistance!
Q: I don’t have the best credit; can I still get approved for a car?
A: Our financing experts have experience arranging financing for a large range of buyers with varying credit. Fill out our Finance Application or feel free to call our Finance Center to get started. Also, ask our finance team about Chevrolet financing deals and other offers, like Chevrolet Silverado incentives.
Q: I’d like to buy out my leased vehicle, how do I do that?
A: There is a lease-buyout process you will have to go through with our finance team. Feel free to give us a call or come in to meet with our team to complete the process!
Q: How can I estimate my monthly payments before I buy a car?
A: We have a Payment Calculator feature on our website that allows you to estimate payments for your new vehicle. You can find it on our website here.
Q: I don’t see the type of car I want in your inventory. Is there a way to find out if you get it in the dealership?
A: Yes, we have a “Find My Car” feature on our website that allows you to be notified if we receive stock of the car you’re looking for. Simply search for your vehicle with keywords to find what you’re looking for, then drive home the car you want like a Chevrolet Traverse, used Chevy Tahoe, or used Chevy Colorado for sale. You can find and fill out the form here.
Q: How do I join Chevy rewards?
A: You can sign up right on our website! You will find the My Chevrolet Rewards page to sign up, under our ‘New’ tab drop-down. You can also call us for more information!
Q: Do you have a budget friendly inventory?
A: Yes, we offer vehicles for a wide range of budgets. You can find vehicles under $20K by clicking here. Our inventory is full of new vehicles, like a Chevrolet Silverado for sale or Chevrolet Colorado for sale, and used vehicles, like a used Chevy Traverse or a used Chevy Silverado for sale.
Q: Do you offer commercial vehicles I can purchase for my business?
A: Yes, we offer a commercial inventory that includes a variety of trucks, vans, and commercial vehicles that you can purchase for your business.
Q: Do you sell used vehicles of other brands besides Chevy?
A: Yes, we accept and sell used vehicles of a wide range of models and makes.
Q: Do you sell electric vehicles?
A: Our inventory will vary, but we do have a selection of electric vehicles available. If this changes, we can help you find what you are looking for. Contact us today to see how we can help!
Q: What information or documents do I need to provide to apply for financing?
A: Typically, you will need to provide identification, proof of income, proof of residence, and details about your employment history. Our finance team will guide you through the specific requirements.
Q: Are there any additional fees or charges I should be aware of when buying a car?
A: There may be additional fees such as sales tax, documentation fees, and registration fees. Our sales team will provide a transparent breakdown of all costs associated with your purchase.
Burns Chevrolet
Rock Hill, SC 29732 Driving Directions
| Monday | 9:00AM - 7:00PM |
| Tuesday | 9:00AM - 7:00PM |
| Wednesday | 9:00AM - 7:00PM |
| Thursday | 9:00AM - 7:00PM |
| Friday | 9:00AM - 7:00PM |
| Saturday | 9:00AM - 7:00PM |
| Sunday | Closed |
| Monday | 7:30AM - 6:00PM |
| Tuesday | 7:30AM - 6:00PM |
| Wednesday | 7:30AM - 6:00PM |
| Thursday | 7:30AM - 6:00PM |
| Friday | 7:30AM - 6:00PM |
| Saturday | 8:00AM - 3:00PM |
| Sunday | Closed |
| Monday | 7:30AM - 6:00PM |
| Tuesday | 7:30AM - 6:00PM |
| Wednesday | 7:30AM - 6:00PM |
| Thursday | 7:30AM - 6:00PM |
| Friday | 7:30AM - 6:00PM |
| Saturday | 8:00AM - 3:00PM |
| Sunday | Closed |