Our Reviews
Christopher S|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
3/20/2026
David and I believe the Mech name was Joey. I picked my truck and when I left it started acting up again and David and Joey jumped back on it asap and the 2nd problem was just a bad spark pulg wire. Those guys did a great job to make sure I got my truck back. Thank you
3/22/2026
Thank you for taking the time to let us know how we did. We hope you have a great day!
ROCK HILL, SC
Don F|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/8/2025
It went fast and easy
9/8/2025
Don, your satisfaction is our top priority. We look forward to your next visit! Take care!
ROCK HILL, SC
Charles M|2023 Chevrolet Equinox
Confirmed Service Customer
9/9/2025
Good service
9/10/2025
Charles, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
ROCK HILL, SC
Charles C|2025 Chevrolet Silverado 1500
Confirmed Service Customer
9/17/2025
Super team and super work ! Fast
9/18/2025
Charles, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
YORK, SC
Larry A|2018 GMC 1500 Sierra
Confirmed Service Customer
10/14/2025
Awesome
10/15/2025
Larry, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
ROCK HILL, SC
Joe G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/21/2025
Almost two hours in the quick lube is not good.
10/21/2025
Joe, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (803) 366-9414 so we can assist you further.
EDGEMOOR, SC
Paula M|2018 Chevrolet Tahoe
Confirmed Service Customer
10/21/2025
David Stone has been helping me with my Tahoe repairs since I purchased it in 2018. He is very thorough & straight forward which I appreciate.
10/21/2025
Paula, we're happy you found our staff to be so supportive during your experience here at Burns Chevrolet. If you have any further questions, please don't hesitate to reach out!
ROCK HILL, SC
Robert H|2015 Chevrolet Colorado
Confirmed Service Customer
11/12/2025
Competitively priced and on time
11/13/2025
Bob, it is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Burns Chevrolet and we hope to see you again.
ROCK HILL, SC
Winfield P|2021 Chevrolet Equinox
Confirmed Service Customer
9/12/2025
Excellent
9/15/2025
Winfield, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROCK HILL, SC
Heather T|2026 Chevrolet Trax
Confirmed Sales Customer
9/24/2025
Lil George was so helpful and kind with getting me exactly what I wanted! Thank you!
George Billett III
9/25/2025
Heather, we're happy you found our staff to be so supportive during your experience here at Burns Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!
Rock Hill, SC
Robert W|2025 Chevrolet Colorado
Confirmed Sales Customer
10/3/2025
Everything was great! The truck was great. ALL the people were great! Price was great. Madison was very knowledgeable, helpful and curious. Best buying experience of my long life.
Madison Heaton
10/6/2025
Robert, we're happy you found our staff to be so supportive during your experience here at Burns Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!
Rock Hill, SC
Jeffrey M|2026 Chevrolet Trailblazer
Confirmed Sales Customer
10/6/2025
Burns Chevy is absolutely the best. Madison and the sales team have been great on every occasion that we have stopped by to look and both times that we have purchased new Chevrolet vehicles. I tell everyone about Burns.
Madison Heaton
10/8/2025
Jeffrey, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
WAXHAW, NC
Timothy P|2026 Chevrolet Equinox
Confirmed Sales Customer
10/14/2025
Very nice people
Christopher Anderson
10/15/2025
Timothy, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Great Falls, SC
Iris W|2017 Chevrolet Equinox
Confirmed Service Customer
11/7/2025
Everything went great including the price for the service.
11/8/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
ROCK HILL, SC
Kirsten T|2026 Chevrolet Colorado
Confirmed Sales Customer
12/5/2025
Such a smooth and stress-free visit thanks to Bruce! He answered every question and truly went above and beyond.
Bruce DIckey
12/6/2025
Kirsten, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Fort Mill, SC
Tom C|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/16/2025
GREAT CUSTOMER SERVICE
9/17/2025
Tom, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
FORT MILL, SC
Jill S|2014 Chevrolet Sonic
Confirmed Service Customer
9/23/2025
Fixed problems in one day and friendly service
9/24/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
ROCK HILL, SC
Stacy K|2020 Chevrolet Blazer
Confirmed Service Customer
10/22/2025
The service was faster than I was told it would be.
10/22/2025
Stacy, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
YORK, SC
Asia S|2022 Chevrolet Traverse
Confirmed Service Customer
11/21/2025
I love that I was able to receive all of my services at one place, at one time. I hate that the communication regarding my vehicle wasn’t as spot on as it could have been. Overall, my advisor was amazing.
11/24/2025
We're happy you found our staff to be so supportive during your experience here at Burns Chevrolet. If you have any further questions, please give us a call. We're always happy to help!
BLYTHEWOOD, SC
Don F|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/25/2025
On time and done right
11/25/2025
Don, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
ROCK HILL, SC
Kevin W|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/11/2025
All went well.
12/12/2025
Kevin, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROCK HILL, SC
Virginia P|2015 Chevrolet Malibu
Confirmed Service Customer
12/11/2025
Courteous, professional
12/12/2025
Virginia, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROCK HILL, SC
David R|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
12/16/2025
Service was corrected by tech . Check Engine Ligh still on
12/18/2025
David, thank you; for your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (803) 366-9414 when you have a chance. Thank you, and we look forward to hearing from you.
ROCK HILL, SC
Stephen M|2025 Chevrolet Tahoe
Confirmed Sales Customer
9/10/2025
It was a great experience with the exception of the finance manager refusing to sell the vehicle unless we gave up our right to sue if necessary. This is known as "tying" and should never be allowed. This person was rude and quite unpleasant, and I would refuse to buy another vehicle if he was in any way, shape or form involved in the sale. Our salesman was an absolute pleasure to work with, as was the sales manager, and I give them the highest marks for their service.
Robert Smith
9/11/2025
Stephen, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Rock Hill, SC
Michelle F|2022 Chevrolet Tahoe
Confirmed Service Customer
10/17/2025
I went to Burns Chevrolet for a regular maintenance visit and utilized their convenient drive-through. I was met by an attendant that was very pleasant and directed to the bay he wanted my vehicle in. Once in the bay, I remained in my vehicle and was approached by a very polite and professional young man. He explained exactly what was going to transpire during my visit. I was kept abreast of the progress as the service work was being done. It was recommended that the air filter be replaced, and I was shown why. Each person I interacted with was very friendly, helpful, and professional. I would highly recommend the Burns dealership for purchasing your vehicles as well as having them serviced.
10/19/2025
Michelle, we're happy you found our staff to be so supportive during your experience here at Burns Chevrolet. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
ROCK HILL, SC
Vicky P|2026 Chevrolet Equinox
Confirmed Sales Customer
11/17/2025
Everything went smoothly and the salesman was very helpful. A great experience, this is the 6th car I have purchased from Burns Chev!
Bruce DIckey
11/18/2025
Vicky, we're happy you found our staff to be so supportive during your experience here at Burns Chevrolet. We sincerely value your business and look forward to your next visit!
ROCK HILL, SC
Patrick T|2023 Chevrolet Colorado
Confirmed Service Customer
11/28/2025
They keep you informed and the job is complete!
11/28/2025
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for the great review!
FORT MILL, SC
Angelia J|2026 Chevrolet Equinox
Confirmed Sales Customer
12/10/2025
Everything was wonderful!! The fellow salespersons there were very nice.. my salesperson Don was the absolute best
Donald Beam
12/11/2025
Angelia, we're happy you found our staff to be so supportive during your experience here at Burns Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROCK HILL, SC
Eric J|2026 Chevrolet Suburban
Confirmed Sales Customer
12/29/2025
My and Jeff were great, Burns family is were it is at.
Kentavis Vinson
12/30/2025
Eric, thanks for your praise and kind comments about our team. Until the next time we meet, take care!
Indian Land, SC
Virginia P|2015 Chevrolet Malibu
Confirmed Service Customer
9/23/2025
Friendly, courteous, professional. No waiting.
9/24/2025
Virginia, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
ROCK HILL, SC
Miranda W|2012 Chevrolet Camaro
Confirmed Service Customer
9/29/2025
Great
9/30/2025
Miranda, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
JEFFERSON, SC
William M|2026 Chevrolet Equinox
Confirmed Sales Customer
10/13/2025
Zashaun did a great job handling our car deal.
Zashaun Truett
10/14/2025
William, we're happy you found our staff to be so supportive during your experience here at Burns Chevrolet. We sincerely value your business and look forward to your next visit!
Fort Mill, SC
Mike C|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/1/2025
Service was quick and reasonably priced. My only question was that later I saw that my air filter was at 10% and this was not noted.
11/4/2025
We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (803) 366-9414 when you have a chance. Thank you, and we look forward to hearing from you.
FORT MILL, SC
Michael M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/3/2025
Very quick and polite. My wait for an oil change was less than 15 minutes.
12/4/2025
Michael, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
FORT MILL, SC
Leslie M|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
12/17/2025
The Service Team did a great job keeping me updated the entire time they were working on my truck.
12/18/2025
Leslie, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.
ROCK HILL, SC
Stephen B|2023 Chevrolet Equinox
Confirmed Service Customer
12/31/2025
Great service from a wonderful staff. Oil service done within a reasonable time frame
1/1/2026
Stephen, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!
YORK, SC
Leon M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/31/2025
Terrific experience that started & ended with Rodney Michaud, our sales consultant. While all the other staff we dealt with during the buying process were very good, it was Rodney’s knowledge, expertise, & sincerity that closed the deal. He was extraordinarily kind & patient walking us through all the “bells & whistles” on our first new truck in nearly 20 years & that meant a great deal to us. Burns Chevrolet has been an integral member of the Rock Hill community as long as we can remember. You can’t be in business as long as they have without superb old-fashioned customer service. Our experience reinforced our initial decision to start our truck shopping at Burns Chevrolet—there was no need to look anywhere else.
Rodney Michaud
1/1/2026
We're happy you found our staff to be so supportive during your experience here at Burns Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!
Fort Lawn, SC
David E|2026 Chevrolet Traverse
Confirmed Sales Customer
9/8/2025
Excellent
Madison Heaton
9/9/2025
David, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Fort Mill, SC
Timothy E|2019 Chevrolet Traverse
Confirmed Service Customer
10/13/2025
I went in for a normal oil & filter change. The maintenance man found it was best to change out my cabin& engine air filter's. I approved this upon inspection of the old ones. I also received a quote on new tires for the future. The process was fast and informative. The customer service lady was very helpful. My wait time was approx. 20 minutes.
10/14/2025
Timothy, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
ROCK HILL, SC
Geoffrey S|2026 Chevrolet Tahoe
Confirmed Sales Customer
11/7/2025
Second new vehicle purchased at Bruns Chevrolet in the past 5 years. Justus was knowledgeable and helpful. The team at Burns got us out the door with what we were looking for, in a timely manner.
JUSTUS MENDLER
11/9/2025
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Rock Hill, SC
David S|2024 Chevrolet Equinox
Confirmed Service Customer
12/8/2025
The Oil change was quick and efficient. The only problem was the Service Advisor came in a showed me a very dirty Cabin Filter, and explained it needed replaced. I then explained that I had the same story on the last visit and I paid them to replace. He cam back and said they must have missed it on the last visit so he replaced at N/C. (Or he was just trying to scam me)
12/8/2025
David, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (803) 366-9414.
FORT MILL, SC
Roger G|2016 Chevrolet Corvette
Confirmed Service Customer
12/20/2025
Efficient and did fine work on the Corvette.
12/22/2025
Roger, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
INDIAN LAND, SC
Wayne S|2026 Chevrolet Equinox
Confirmed Sales Customer
1/9/2026
We had a very pleasant buying experience at Burns. No high pressure sales. Outstanding team to work with. Jason was our sales rep and he was very knowledgable and explained the features on the model we purchased. George negotiated a fair price for the new vehicle and our trade. He was excellent.
Jason Goll
1/9/2026
Wayne, thank you for your kind review; we are happy to pass along your comments to the team here at Burns Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!
Rock Hill, SC
Steven M|2016 Chevrolet Cruze Ltd
Confirmed Service Customer
1/12/2026
New front brakes on my daughters Cruz.Upon further review the water pump was leaking.You may pay a little more at a dealership but GM Technicians are well trained and there work is second to none.I’ve been going thru David Stone for close to 17 years now I’ve never second guessed his recommendation when repairing my GM products.Again thanks for a very good staff and will recommend your services.
1/12/2026
Thank you for your kind words about our staff and thank you for your long-term business. We are blessed with good staff such as David Stone, and many others. Claude Burns
ROCK HILL, SC
Jodie C|2017 GMC Yukon
Confirmed Service Customer
10/30/2025
Problem identified and taken care of the same day
11/2/2025
We are so happy to read such a great review about Burns Chevrolet! Thanks again for taking the time to leave us this information about your recent visit. Take care!
ROCK HILL, SC
Derrick W|2019 Chevrolet Suburban
Confirmed Service Customer
10/30/2025
I always take my Surburban to this dealership. Always good service
11/2/2025
Derrick, thank you for choosing Burns Chevrolet as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!
ROCK HILL, SC
Dickie S|2018 Chevrolet Colorado
Confirmed Service Customer
11/20/2025
Communication and explanation of the final bill and charges was very sketchy.
11/23/2025
Thank you for taking the time to leave us your feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (803) 366-9414 when you have a chance. Thank you, and we look forward to hearing from you.
YORK, SC
Alan B|2026 Chevrolet Traverse
Confirmed Sales Customer
12/9/2025
Knowledgeable sales te
Christopher Anderson
12/10/2025
Alan, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
Fort Mill, SC
Tammy D|2023 Chevrolet Tahoe
Confirmed Service Customer
12/26/2025
We had an excellent salesman. No pressure but extremely helpful!!
12/26/2025
Tammy, we want all our clients to have a comfortable and stress-free experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
ROCK HILL, SC
Cliff C|2004 Chevrolet Silverado 1500
Confirmed Service Customer
1/26/2026
Recently had my 22 year old Silverado serviced - new serpentine, new radiator and heater hoses, new brakes including rotors, four wheel drive maintenance. Did experience several issues after the initial service visit that we frustrating, however the service advisor and the service manager went well above and beyond to repair the issues and ensure that I was pleased and satisfied. When my current truck (still looks new) needs replacing I will definitely do business with Burns after this experience. Four star rating was based on some work that should have been performed initially that wasn't and I had to point it out.
1/27/2026
We appreciate you taking the time to leave us this feedback. Here at Burns Chevrolet, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (803) 366-9414 to discuss ways we can better serve you in the future.
FORT MILL, SC
James W|2026 Chevrolet Colorado
Confirmed Sales Customer
12/12/2025
Frankie was very helpful throughout the entire process. He was also very knowledgeable in the product .
Franklin Everett
12/12/2025
James, we're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!
Fort Mill, SC
Danniel B|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
1/14/2026
Customer service is good as always
1/15/2026
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
ROCK HILL, SC
Margaret J|2026 Chevrolet Equinox
Confirmed Sales Customer
1/18/2026
They picked up a car I wanted, took little time in getting car . Everyone there was friendly
Michieul Long
1/19/2026
Margaret, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Fort Mill, SC
Christopher L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/22/2026
One of your sales managers was condescending and abruptly ended a phonecall between him and I. On the other hand, Zashaun (CC) was the best and the very reason why I returned to purchase the Silverado.
Zashaun Truett
1/23/2026
Christopher, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (803) 366-9414 so we may assist you in moving forward towards a resolution.
Blythewood, SC
Don F|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/23/2026
Knowledgeable fast and friendly
1/23/2026
We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
ROCK HILL, SC
John G|2018 Chevrolet Colorado
Confirmed Service Customer
1/26/2026
Friendly, courteous, professional, kept me up to date, accommodated my timing, plenty of comfortable seating in the waiting area too…
1/27/2026
John, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
FORT MILL, SC
J C|2009 GMC Sierra
Confirmed Service Customer
2/5/2026
Great service. Very efficient.
DAVID E
2/8/2026
Thank you so much for your positive comments about Burns Chevrolet! Please let us know if there is anything else we can do for you; we are more than happy to help!
FORT MILL, SC
Amanda H|2026 Chevrolet Traverse
Confirmed Sales Customer
2/13/2026
It was a great experience. Michieul was amazing to work with and worked so hard to get us everything we were looking for and more.
Michieul Long
2/16/2026
Amanda, thanks for highlighting our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!
Rock Hill, SC
Kathy C|2026 Chevrolet Traverse
Confirmed Sales Customer
11/12/2025
Everything was just an easy process, from the manager ( forgot his name) to Bruce in sales to Mon, business manager. Appreciate you all
Bruce DIckey
11/13/2025
Kathy, thank you so much for your positive comments about Burns Chevrolet! Thank you again for choosing Burns Chevrolet and we hope to see you again.
Rock Hill, SC
Philip L|2025 Chevrolet Tahoe
Confirmed Sales Customer
11/21/2025
I could not have been more pleased with the service I received when buying my new Chevy Tahoe. George and Justice treated me like a king and made sure I was completely satisfied with the new Tahoe. Best experience in buying a new car.
JUSTUS MENDLER
11/24/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Burns Chevrolet and we hope to see you again soon!
Rock Hill, SC
Mike M|2025 Chevrolet Tahoe
Confirmed Service Customer
12/9/2025
David Stone and the service department are first rate. Their professionalism and expertise are clearly evident in everything that they do. The online service application is user friendly and makes sure that you are up to date on the status of your vehicle without the need to call your advisor multiple times. This allows them to maintain their focus on getting your vehicle serviced and back to you in a timely fashion.
12/10/2025
Mike, thank you so much for your positive comments about Burns Chevrolet! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Blythewood, SC
Ned B|2021 Chevrolet Traverse
Confirmed Service Customer
12/19/2025
Had oil change and tire rotation. Also had new wiper blades put on. I did think the price of wiper blades was outrageous!!!! Really $59.98!!!!! Won't do that again!!!!!
12/21/2025
Ned, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (803) 366-9414 so we can discuss your experience further. We look forward to hearing from you.
FORT MILL, SC
Tom C|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/19/2025
GREAT GUY'S
12/21/2025
Tom, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
FORT MILL, SC
Kelsey B|2026 Chevrolet Traverse
Confirmed Sales Customer
12/31/2025
Excellent customer service!
Bruce DIckey
1/1/2026
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Charlotte, NC
Mark D|2026 Chevrolet Equinox
Confirmed Sales Customer
3/13/2026
We found the exact car we wanted, Don Beam made our experience just awesome. We had bought our previous new car through him and as always, it was a great, efficient process. Thank you Don and Burns Chevrolet for your assistance.
Donald Beam
3/16/2026
Mark, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.
ROCK HILL, SC
Douglas C|2012 GMC Sierra
Confirmed Service Customer
1/7/2026
2 or 3 other customers came in after me and were finished before me
1/7/2026
Douglas, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
FORT MILL, SC
Mark D|2024 GMC Sierra 1500
Confirmed Service Customer
2/12/2026
Courteous, efficient and professional. I am not confident that the INFOTAINMENT system is actually working properly since on my way home, the radio went silent for brief periods (about one second) three times on my 25 minute drive home. I will remain hopeful that it is fixed and the silence was due to radio station problems.
STEVEN D
2/14/2026
Mark, we really appreciate your positive review! We're looking forward to your next visit with us!
York, SC
Cathy H|2021 Chevrolet Colorado
Confirmed Service Customer
2/15/2026
All my issues addressed quickly and professionally
DAVID E
2/15/2026
We appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
ROCK HILL, SC
Christopher S|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
2/25/2026
The people at the oil changing building do a great job to make sure I'm out as quick as they can get me out. They are friendly and helpful.
Daniel Adams
2/28/2026
We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
ROCK HILL, SC
Christopher S|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
3/20/2026
David and I believe the Mech name was Joey. I picked my truck and when I left it started acting up again and David and Joey jumped back on it asap and the 2nd problem was just a bad spark pulg wire. Those guys did a great job to make sure I got my truck back. Thank you
DAVID E
3/22/2026
Thank you for taking the time to let us know how we did. We hope you have a great day!
ROCK HILL, SC
Steven M|2016 Chevrolet Cruze Ltd
Confirmed Service Customer
3/31/2026
Front brake issues I hope this does the trick.Patience .
DAVID E
4/1/2026
Steven, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
ROCK HILL, SC
James B|2017 Chevrolet Sonic
Confirmed Service Customer
5/7/2026
before they got the new billing, it always took a half a day just to get your oil changed now it’s quickly done with a great attitude, smiles on face and as good to hear
TRINITY L
5/7/2026
James, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
YORK, SC
Conway A|2023 Chevrolet Colorado
Confirmed Service Customer
5/7/2026
I was able to get an appointment easily. Service advisor quickly got paperwork ready. Work was performed under warranty. Was on my way quickly.
DUSTIN G
5/8/2026
We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
FT MILL, SC
Brooklyn H|2026 Chevrolet Traverse
Confirmed Sales Customer
1/13/2026
Bruce and the sales manager that I worked with to purchase my Chevrolet Traverse were both fantastic. I sincerely appreciated their transparency and willingness to answer all of the questions I had.
Bruce DIckey
1/13/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Vale, NC
Michael B|2025 Chevrolet Trax
Confirmed Service Customer
1/28/2026
Excellent customer service. Burns Chevrolet worked hard to find just the right vehicle for my growing family. We are thrilled with our Suburban.
1/29/2026
Michael, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
YORK, SC
Steven M|2016 Chevrolet Cruze Ltd
Confirmed Service Customer
2/5/2026
Readjusted from brakes - new
DAVID E
2/9/2026
Steven, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
ROCK HILL, SC
John T|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
3/9/2026
Great work
TRINITY L
3/10/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CATAWBA, SC
Bryce A|2011 Chevrolet Camaro
Confirmed Service Customer
3/25/2026
honest and explained everything to me
STEVEN D
4/9/2026
We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
INDIAN LAND, SC
Stephanie K|2026 Chevrolet Equinox
Confirmed Service Customer
5/27/2026
I was impressed with how quickly they got customers in and out and did good job. Very good system.
TRINITY L
5/28/2026
We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
Rock Hill, SC
Shane L|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/28/2026
Awesome experience
Q DORMAN
5/29/2026
Shane, thank you for sharing your positive experience! We hope you have a great day!
LINCOLNTON, NC
David S|2024 Chevrolet Equinox
Confirmed Service Customer
6/10/2026
Very easy. Quick service
Daniel Adams
6/11/2026
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FORT MILL, SC
Steven A|2016 Chevrolet Tahoe
Confirmed Service Customer
6/20/2026
Normally my experience is very good, this time not so much. Was told Camber on front left was out of alignment and I just had 4 wheel alignment at dealership on most recent visit. Was told it is South Carolina roads but I disagree since the alignment was the first I’d had performed since owning vehicle. To me, something was not completed correctly on last alignment and should be corrected under warranty.
Daniel Adams
6/21/2026
We're disappointed to hear of the negative experience you had at our location. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Burns Chevrolet (803) 366-9414
FORTMILL, SC
Shawn M|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
2/28/2026
Steven made the repairs happen and got it done
STEVEN D
3/1/2026
Thank you for your business and recognizing Steven. Claude Burns
TEGA CAY, SC
Bernadine J|2023 Chevrolet Malibu
Confirmed Service Customer
4/27/2026
Everyone was friendly, courteous, and professional.
Q DORMAN
4/27/2026
Bernadine, thank you for your kind words and this wonderful review! We hope you have a great day!
ROCK HILL, SC
Brian D|2026 Chevrolet Silverado 1500
Confirmed Service Customer
5/15/2026
My sales rep Matt has been incredible through my buying experience.
JUSTIN NAPOLI
5/15/2026
Brian, we're happy you found our staff to be so supportive during your experience here at Burns Chevrolet. If you have any further questions, please don't hesitate to reach out!
FORT MILL, SC
David S|2013 Chevrolet Equinox
Confirmed Service Customer
5/25/2026
Found out that my battery was weak and needed to be replaced, tires could not be rotated because lug nuts were swollen. I texted Dave Stone and put the situation in his hands. He is the best.
TRINITY L
5/25/2026
David, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROCK HILL, SC
Christopher S|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
6/16/2026
My experience was good, Steven kept me up to date on my truck and he also let me know I had a leaking oil cooling line so we got that fixed also. When the transmission was in and ready he took my truck next door and got my oil changed because it was due. Steven did a great job. Thaank you
STEVEN D
6/17/2026
Christopher, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROCK HILL, SC
Philip M|2025 Chevrolet Tahoe
Confirmed Service Customer
6/16/2026
This was an unplanned stop for a quick oil change. It was important to get this done as I had a vacation trip planned. The staff was extremely helpful, pleasant, professional and accommodated my schedule without issue. Very impressed.
TRINITY L
6/17/2026
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Burns Chevrolet - Service. If you have any further questions, please don't hesitate to reach out!
Rock Hill, SC
Ayari T|2025 Chevrolet Equinox
Confirmed Service Customer
6/24/2026
Didn’t have to wait long pulled right up for my oil change, tire rotation, and topped off fluids that was needed.
Daniel Adams
6/26/2026
Ayari, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
McConnells, SC
Stephanie L|2021 Chevrolet Suburban
Confirmed Service Customer
7/9/2026
Very quick- very friendly- listened to what i was asking for and did not try to talk me into or out of anything extra.
Q DORMAN
7/10/2026
Stephanie, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
Rock Hill, SC
Winfield P|2021 Chevrolet Equinox
Confirmed Service Customer
2/20/2026
Dear Mr GM Thanks so much for your help, a little kindness makes such a difference in a day .Your thoughts certainly made a difference Thanks you Trinity (service department) winfield poole
TRINITY L
2/23/2026
Thank you for your kind review; we are happy to pass along your comments to the team here at Burns Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROCK HILL, SC
Andres R|2026 Chevrolet Colorado
Confirmed Sales Customer
4/21/2026
Very helpful people Mathew wiegert was very helpful and nice person and the manager Brantwas awesome he help me to git wath i was loocking for
Matthew Wiegert
4/22/2026
Andres, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Rock Hill, SC
Arthur T|2024 Chevrolet Malibu
Confirmed Service Customer
4/29/2026
Typical oil change. With attempts to up sale additional services. I brought a new car and found out it had a used spare tire. Would not buy again.
Daniel Adams
4/30/2026
Arthur, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (803) 366-9414 so we can work towards a resolution. We look forward to hearing from you.
WHITMIRE, SC
Demetri M|2019 Chevrolet Corvette
Confirmed Service Customer
5/27/2026
It’s always a great experience and Mike and his team is always professional and knowledgeable when it comes to working with my car.
MIKE GLENN
5/27/2026
Demetri, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Tega Cay, SC
Courtney L|2026 Chevrolet Equinox
Confirmed Sales Customer
6/1/2026
Very friendly staff! Felt comfortable during the whole process
Matthew Wiegert
6/3/2026
Courtney, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
Clover, SC
MATTHEW K|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
6/14/2026
Easy and painless
Julio Cardona
6/15/2026
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Clover, SC
Thomas R|2021 Chevrolet Equinox
Confirmed Service Customer
7/9/2026
Work was done quickly and they did a thorough inspection and replaced the needed parts
TRINITY L
7/9/2026
Thomas, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
ROCK HILL, SC
Laura F|2014 Chevrolet Traverse
Confirmed Service Customer
7/16/2026
The staff was quick and friendly.
DUSTIN G
7/17/2026
Laura, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please don't hesitate to reach out!
rock hill, SC
Serge L|2022 Chevrolet Equinox
Confirmed Service Customer
9/11/2025
excellent service!
9/11/2025
Andritz, our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Spartanburg, SD
David M|2019 Buick Encore
Confirmed Service Customer
9/11/2025
Quick and thorough
9/12/2025
David, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
INDIAN LAND, SC
Ned B|2021 Chevrolet Traverse
Confirmed Service Customer
10/31/2025
Steve Jones was very efficient and knowledgeable. Liked working with him.
11/3/2025
Ned, thank you for your kind review; we are happy to pass along your comments to the team here at Burns Chevrolet - Service!
FORT MILL, SC
James G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/23/2025
Fair straight forward
JUSTUS MENDLER
11/24/2025
James, we really appreciate your positive review! Thank you for choosing Burns Chevrolet and we hope to see you again.
Chester, SC
Doris F|2026 Chevrolet Traverse
Confirmed Sales Customer
1/23/2026
Georgi was great!
George Billett III
1/24/2026
We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
Rock Hill, SC
Jimmie S|2023 Chevrolet Traverse
Confirmed Service Customer
4/16/2026
Came in with a 2023 Chevy traverse still under warranty with the service safety restraints system warning coming on. Had an appointment for 0900 it took them all day to determine nothing. I finally text them and said I was coming to pick up the car. They said it popped code saying it was the drivers seat sensor error code. I asked if they replaced it they said no . They had to see the warning message but it only comes on once in a while. I did show them a photo of it. So you tell me why they saw the code knew it was the drivers seat sensor error but did not replace it. What did it cost to much , was it to had, or they just didn’t really care. You tell me.
MIKE GLENN
4/16/2026
Jimmie, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (803) 366-9414. We look forward to hearing from you.
ROCK HILL, SC
Ernest L|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/8/2026
Very quick and knowledgeable! Highly recommend!
Q DORMAN
7/9/2026
Ernest, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Fort Mill, SC
Jill M|2023 Chevrolet Tahoe
Confirmed Service Customer
8/5/2026
Everything was great until I got the invoice. Being charged $263.43 per hour ($526.92 for 2 hours) in labor (and that is on the low side as the car was not being worked on for the entire 2 hours, 1.5 hours tops). And since the labor cost is so unreasonable, I can't help but wonder if I needed the parts replaced at all. This is truly a deal breaker for me.
MIKE GLENN
8/6/2026
Jill, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (803) 366-9414 when you have a chance. Thank you, and we look forward to hearing from you.
FORT MILL, SC
Gregory H|2026 Chevrolet Equinox
Confirmed Sales Customer
2/13/2026
Everything went really well and will go back when I need to purchase another Auto. They are the best.
Chris Anderson
2/16/2026
Gregory, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Charlotte, NC
JOHNNIE C|2026 Chevrolet Equinox
Confirmed Sales Customer
2/25/2026
Nice friendly servicr
Chris Anderson
2/28/2026
Johnnie, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Richburg, SC
Petrina R|2026 Chevrolet Trax
Confirmed Sales Customer
3/11/2026
My Salesman was Daniel Moreno. Daniel was attentive to my purchasing needs and he worked to find the exact car I was searching for.
Daniel Moreno
3/11/2026
Petrina, we are so happy to read such a great review about Burns Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Rock Hill, SC
Kevin W|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/13/2026
Everything went well.
STEVEN D
5/13/2026
Kevin, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
ROCK HILL, SC
Robert C|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
6/14/2026
The dealership Team did a good job on repair of my 2013 chevy Silverado Truck. The repair cost for parts and labor however, were very expensive.
DUSTIN G
6/15/2026
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
ROCK HILL, SC
Kevin W|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/15/2026
All went well. No complaints.
Q DORMAN
6/16/2026
Kevin, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
ROCK HILL, SC
Katherine T|2015 Chevrolet Malibu
Confirmed Service Customer
6/26/2026
Everyone very friendly and helpful
MIKE GLENN
6/27/2026
Katherine, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CHESTER, SC
Wayne S|2026 Chevrolet Equinox
Confirmed Service Customer
8/12/2026
Great service
Q DORMAN
8/13/2026
Wayne, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!
Rock Hill, SC
Sandra C|2021 Chevrolet Tahoe
Confirmed Service Customer
3/18/2026
Quick oil change/service and people I encountered were nice and competent
Daniel Adams
3/19/2026
Sandra, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROCK HILL, SC
Shane L|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/4/2026
Awesome
Q DORMAN
4/7/2026
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
LINCOLNTON, NC
Patrick T|2023 Chevrolet Colorado
Confirmed Service Customer
5/22/2026
Fast, informative and easy!
Daniel Adams
5/28/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
FORT MILL, SC
Mike V|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
6/17/2026
Fast oil change and tire rotation like the one stop service
Q DORMAN
6/17/2026
Mike, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
FORT MILL, SC
David H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/5/2026
I had the dealership install a powered subwoffer in my new truck and they did a really good job.the install looks good and the sound is amazing compared to the factory Bose setup. Thanks David
STEVEN D
7/7/2026
David, we're happy you found our staff to be so supportive during your experience here at Burns Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ft mill, SC
John J|2026 Chevrolet Trailblazer
Confirmed Service Customer
7/17/2026
Quick friendly service
Daniel Adams
7/18/2026
John, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
Fort Mill, SC
Phyllis W|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
8/17/2026
Polite and informative
Q DORMAN
8/18/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Winnsboro, SC
Thomas R|2021 Chevrolet Equinox
Confirmed Service Customer
7/23/2026
My service advisor does an excellent job and treated me with respect. I will continue to ask for Dustin when ever I have any issues
DUSTIN G
7/25/2026
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
ROCK HILL, SC
Autumn D|2021 Chevrolet Tahoe
Confirmed Service Customer
7/27/2026
Service technicians were very professional and explained services conducted as well as recommended services
Daniel Adams
7/28/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FORT MILL, SC
Vernora M|2026 Chevrolet Trax
Confirmed Service Customer
8/12/2026
Great service every time I've been thus far!
Q DORMAN
8/13/2026
Vernora, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Chester, SC
Mark P|2024 GMC Sierra 1500
Confirmed Service Customer
8/21/2026
The service personnel are courteous and genuinely care to resolve issues for the customers. I do hope that my INFOTAINMENT system in my 2024 GMC Sierra gets resolved eventually. Apparently the programming requires correction at the manufacturer level.
STEVEN D
8/23/2026
Mark, thank you for taking the time to share your feedback with us. If you have any further questions, please don't hesitate to reach out!
York, SC
Trenholm C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
5/7/2026
From the Moment I walked onto the lot with my muddy boots, these guys treated me better than I could imagine. No pressure sales. Matt and the team, Especially Mo, did their job well. The assistance I received in putting together the right truck Was top notch. thanks guys! TCB
De'Sean Riley
5/8/2026
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Sharon, SC
Glen F|2015 GMC 1500 Sierra
Confirmed Service Customer
6/11/2026
Quick and friendly!
Q DORMAN
7/4/2026
Glen, we're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
FORT MILL, SC
Bonnie F|2026 Chevrolet Equinox
Confirmed Sales Customer
7/3/2026
My sales consultant Frankie Everett was great to work with.
Franklin Everett
7/5/2026
Bonnie, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
ROCK HILL, SC
Ned B|2021 Chevrolet Traverse
Confirmed Service Customer
8/13/2026
Needed a wheel alignment. Stopped in for the service. Was out in 45 minutes. Excellent service!!!! Thank you
TRINITY L
8/14/2026
We're so happy we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do!
FORT MILL, SC
Kevin W|2006 Chevrolet Silverado
Confirmed Service Customer
1/8/2026
All went well.
1/9/2026
Kevin, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
ROCK HILL, SC
Shane L|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/15/2026
Excellent experience !! Very helpful staff
1/16/2026
Shane, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
LINCOLNTON, NC
Mattie M|2022 Chevrolet Blazer
Confirmed Service Customer
1/23/2026
I had specifically booked an appointment at 1:30 for my service. I was treated like a walk-in and wasn’t seen until 2. The service took until 3:15 and completely messed up my day. What is the point in scheduling an appointment if I’m just treated like a walk-in?
1/24/2026
Mattie, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (803) 366-9414 to discuss your concerns, as your satisfaction is of utmost importance to us.
CHARLOTTE, NC
Linda P|2025 Chevrolet Equinox
Confirmed Service Customer
2/5/2026
The first service appointment for my new car went well. I only waited for about 10 minutes before getting into the service bay. The oil change, tire rotation, and overall check was done quickly. What pleasure for this to be complimentary!
TRINITY L
2/9/2026
Linda, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Rock Hill, SC
Steven M|2016 Chevrolet Cruze Ltd
Confirmed Service Customer
6/19/2026
Front brakes- checking to be sure brakes are seating in properly
TRINITY L
6/20/2026
Steven, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
ROCK HILL, SC
Loresia D|2023 Chevrolet Traverse
Confirmed Service Customer
6/29/2026
Dependable service and friendly and professional staff.
JUSTIN NAPOLI
7/1/2026
Loresia, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!
CHESTER, SC
David M|2019 Buick Encore
Confirmed Service Customer
7/22/2026
I came in for an oil change. They my car in immediately about 45 minutes later the service advisor came into inform me that a cap for the oil filter was rounded off and needed to be replaced. The only service done was at this dealership. The advisor told me that the part had to be ordered and would be in the next day. I assumed that the part would be at no charge seeing that they rounded the cap off. Wrong, the next day I returned and was charged for the part and labor to install it. In addition I asked to have the tires aired up. I also bought wiper blades (3) and again asked for air in the tires, THAT NEVER HAPPENED. Needless to say I was very disappointed with the service I received and the cost of said service. I will not return for any further work.
Daniel Adams
7/24/2026
David, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to make this up to you. Please contact our manager at (803) 366-9414 so we can make your experience a positive one.
INDIAN LAND, SC
Guy M|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
7/27/2026
David Stone provided excellent service as he always does!! Thanks!
DAVID E
7/28/2026
We're happy you found our staff to be so supportive during your experience here at Burns Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!
ROCK HILL, SC
Andrea S|2027 Chevrolet Equinox
Confirmed Sales Customer
8/24/2026
It was great
Andrea Siniard
8/25/2026
Andrea, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Charlotte, NC
Jason K|2026 Chevrolet Silverado 1500
Confirmed Service Customer
7/6/2026
A
MIKE GLENN
7/7/2026
Jason, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Tega Cay, SC
JOHN R|2027 Chevrolet Equinox
Confirmed Sales Customer
8/24/2026
KT did an awesome job to make our purchase easy and fast.
Kentavis Vinson
8/25/2026
John, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Great Falls, SC
Thomas P|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
8/25/2026
Upon meeting with service advisor, I requested the following: oil change, oil filter, and rotation of tires, nothing else. Was not advised increased of cost at that time, lucky I had a 20 dollar coupon. They also removed the cabin filter without my OK and tried to make me to replace it, without quoting cost. Past experiences with replacement cost of cabin filters are too expensive for the value. They also failed to reset my oil life indicator in the truck. This is why I gave only 3 stars. I am considering to change oil service with someone else.
Daniel Adams
8/26/2026
Thomas, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (803) 366-9415 to discuss your concerns, as your satisfaction is of utmost importance to us.
ROCK HILL, SC